In 2024/25 we were proud to have generated an additional social value of £8.8 million and made it onto not one but three lists in the Best Companies rankings.
In 2024/25 we were proud to have generated an additional social value of £8.8 million.
We did this through:
- Promoting local skills and employment through the creation of apprenticeships, training opportunities and providing a Real Living Wage to our staff.
- Supporting responsible regional business growth through our support for mental health and wellbeing initiatives, equality and diversity, both for Career Connect and our local supply chains
- Cultivating healthier, safer, and more resilient communities; and through our Beneficiary Fund
- Decarbonising and safeguarding our environment through a range of initiatives to reduce our environmental impact.
How we measure social value
We use the TOMs (Themes, Outcomes, and Measures) calculator, a standardised tool developed by Social Enterprise UK and the National Council for Voluntary Organizations (NCVO).
By identifying relevant themes, outcomes, and measures specific to various sectors and areas of our work, the calculator provides a methodology for quantifying the monetary value of our social value outcomes.
Committed to our planet
We remain on track to achieve our near-term carbon reduction targets and net zero by 2040, with an 18.8% reduction in total carbon footprint emission (tonnes CO2e) in 2023/24* compared to the previous year. These figures cover scope 1, 2 and 3 emissions.
Meanwhile, our carbon intensity (tonnes of C02e per full term equivalent staff member) has seen a 22.6 reduction.
We were proud to have been awarded a silver accreditation from Positive Planet, and a bronze accreditation from the Carbon Literacy Organisation for our work.
*Positive Planet measurements use figures from the previous year
Our positive impact in 2024/25:
- Our people drove 0.5% fewer miles
- The number of individuals claiming mileagereduced by 5.4% year-on-year
- Electricity usage reduced by 18% year-on-year
- Gas KWH usage reduced by 4%
- Water use (m3) reduced by approximately43%
- We continue to use 100% green energywhere we have a responsibility for Gas and Electricity.
- Confidential waste has reduced by 8% yearon year
- Our preferred supplier core stationeryproducts are 85% green
We’ve made training modules on environmental sustainability available to our people and incorporated a session on the topic into our induction process. All new suppliers are asked to complete a survey detailing their environmental sustainability, and our people now complete regular working from home surveys.
Our Green Team continues to meet three times per year, sharing ideas and driving sustainability across our charity and communities.
Proud of our people
In 2024/25 we:
- Had a headcount of 325, and an increase in the number of Black, Asian and Ethnic Minority staff, to 17% (up 1%)
- Were recognised by the National Centre for Diversity as one of the Top 100 Most Inclusive Employers 2024 – number 17 on their annual list
- Achieved silver accreditation as an Investor in Diversity
- Were validated as a Disability Confident Leader, the highest level awarded by the Department for Work and Pensions (DWP). Whilst nearly 500 employers based in the Liverpool City Region have signed up to the scheme, just 15 hold Disability Confident Leader status.
- Became one of the first employers to achieve accredited status in the Liverpool City Region Fair Employment Charter.
- Achieved an exceptionally high rating on Glassdoor, with 4.8 stars based on over 140 reviews – putting us in the top 1% of all UK employers
- Supported 119 of our people to complete accredited qualifications, delivered by our Training Team. Including City and Guilds Levels 3 and 4 in Advice and Guidance; Level 4 in Advice and Guidance or Careers Information and Advice; Level 6 in Careers Guidance and Development; and Assessing (Open Awards).
In our first time entering Best Companies, Career Connect made it into not one but three lists, being ranked:
- 17 in the Top 100 Best Charities to Work for
- 66 in the Top 100 Best NorthwestCompanies to Work for
- 84 in the Top 100 Best Large Companies toWork for in the UK
The Best Companies to Work for Lists and Best Companies Accreditation are recognised as the standard in workplace engagement across organisations of all sizes. Best Companies surveyed all Career Connect people on a range of topics including leadership, happiness at work, work-life balance, benefits and organisational structure.
Read our Impact Report 2024-25
Discover more stories about how we help the people we support.
