Our Strategy 2025 to 2028

Over the next three years we want to increase the number of people we support and expand our reach both in geography and service delivery.

By 2028 we want to be recognised as a leading organisation for the impact we make, underpinned by evidenced research.

We will grow our commercial services, establishing a centre of excellence for training and Continuing Professional Development (CPD).

We will deliver our strategy by investing in our people, embracing digital transformation and listening to those we support to shape our services.

A male young person in high vis and eye protectors, working in a landscaping role. He is smiling and his supervisor is handing him some ear protectors.

We know that everyone’s career journey is unique. We want everybody to have access to high quality, impartial careers and employability support. That support should be designed around the person, their goals and ambitions to enable them to move forward in their lives.

Members of our Liverpool team in a youth centre wearing casual career Connect hoodies and smiling at the camera. Behind them is an orange, yellow and red mural with patterns on,

Being in employment, education or training leads to improved economic, social, health and
wellbeing outcomes for individuals. This means our whole society benefits.

Career Connect is a leading provider of careers, employment and training support across England.

We seek to empower, educate and support individuals, communities and organisations in all aspects of the career journey.

Our Charity employs more than 340 people providing high-quality services in four key areas:

A female Career Connect adviser is helping a young man fill in a form.

Our Purpose

Justice Sector

Delivering Employment, Education and Training support to offenders and ex-offenders.

A group of men sitting in a discussion group, providing support to one another.

Schools and Colleges

Providing professional careers guidance and employer encounters in schools.

A group of female school students stand around a female employer at a desk, asking them questions to discover what their job is. the pupils are laughing and smiling at the employer.

Youth Services

Supporting young people who are NEET and at risk of NEET.

A male young person in high vis and eye protectors, working in a landscaping role. He is smiling and his supervisor is handing him some ear protectors.

Training Services

Enabling the delivery of high quality, professional services.

A female member of Career Connect's training team delivering a session. She is stood at the front of the room pointing to a screen with the words 'key legislation'. She is looking into the room and smiling.
A spread of pages from the Career Connect Strategy Report 2025-28

Download the full Strategy