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IAG Training & Qualifications: Information, Advice & Guidance Courses

Start your journey with accredited Information, Advice and Guidance (IAG) qualifications. Whether you’re new to IAG or building on existing skills, our flexible training helps you progress in a range of settings including care, workplace, and third sector.

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IAG training for people who support others

Our vision is a society where everyone can reach their potential. That’s why our IAG training and advice and guidance qualifications equip people in care settings, community settings, workplaces, and charities with the skills to inform, support, and empower others.

With our accredited courses in IAG, as well as coaching, neurodivergence awareness, and mental health, you’ll build the confidence to guide others effectively.

An image of two women in a community setting sat next to each other at a desk. One lady is helping the other to understand a document in front of her.

Why choose our IAG courses?

Flexible start dates – enrol monthly on IAG qualifications and training.
A named contact to support you throughout your course.
Study face-to-face or online to fit around your work.
Delivery and support tailored to your learning style.
A range of assessment methods to suit your needs.

IAG Qualifications – Level 2, Level 3 & Level 4

We offer accredited IAG qualifications from Level 2 to Level 4, helping you progress from foundational skills to advanced practice. Choose the right course for your career stage:

Level 2 – for beginners starting in IAG

Level 3 – for current practitioners developing core skills

Level 4 – for managers and senior staff leading IAG services

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NCFE CACHE Level 2 Certificate in Information, Advice or Guidance

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City & Guilds Level 3 NVQ Certificate in Advice and Guidance

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City & Guilds Level 4 NVQ Diploma in Advice and Guidance

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Courses in Mental Health

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NCFE Level 2 Understanding Mental Health First Aid and Mental Health Advocacy

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NCFE Level 2 Awareness of Specific Mental Health Conditions

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Assessing & Quality Assurance courses

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NCFE Level 3 Assessing Vocationally Related Achievement

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NCFE Level 4 Internal Quality Assessment Processes and Practices

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Tailored IAG training for your organisation

Alongside our accredited advice and guidance courses, we deliver tailored training in employability and personal development. We can upskill your team to deliver IAG and customer support effectively across care, workplace, and community settings.

I will miss our catch up video calls! You were not only helpful, but so friendly, which makes it so much easier!

Jessica, Level 3 NVQ Certificate in Advice and Guidance

My experience with Career Connect was especially positive because of my brilliant supervisor Marie. She made the whole process so smooth and easy. That helped me complete the qualification in a good time.

Angelika, Level 3 NVQ Certificate in Advice and Guidance

Our IAG training experience

Our qualified trainers bring decades of experience delivering IAG training and advice and guidance qualifications.

Who we deliver IAG courses for

We can deliver to charities, care providers, employers, education, and local authorities – supporting frontline staff through to senior leaders.

Investing in better futures

Any surplus from our IAG courses is reinvested in our wider work to support social mobility and remove barriers to education, training, and employment.

Contact us to discuss your training needs