Did you know that people who create their own solutions to their problems are more likely to follow through with that solution? Coaching is a method of assisting people to find their own solutions through questioning and reflection.

Who is this session for?

This session is suitable for anyone who engages with or helps people. This could be in any sector – from retail and customer service, to schools, hospitality, prisons and more.

What are the session aims?

To enable you to empower individuals to find their own solutions through effective questioning, reflection, and some easily applicable tools.

To provide you with the tools you can implement in real-life scenarios and situations.

How will this session be delivered?

This two-hour session will be delivered via MS Teams.

What will I learn?

This session will help you to take a developmental approach to working and interacting with other people, to help them achieve their best and contribute to their team and workplace.

You will learn techniques that can be used in formal sessions or in informal conversation, to help an individual discover their own solutions to overcome a problem or obstacle.

By the end of the session, learners should:

• understand how asking effective questions can help someone find their own solutions
• have the confidence and know-how to apply their learning to the individuals they work with
• understand the purposes and philosophy of coaching
• understand tools and techniques to use in a coaching context

Who will deliver this session? 

The session will be delivered by Andrea Farrell and Stewart Nicolson, members of our Training and Development team.

They have been delivering coaching qualifications and expert training sessions since 2017, as well as offering coaching services to internal colleagues. This session is built upon standard coaching techniques and their countless hours of practical experience.